Aon has been appointed to the National Local Government Pension Scheme (LGPS) Pensions Administration Operational Support Services Framework.
This framework brings together communications and engagement services alongside administration support services.
The framework will support LGPS procurement activities. Funds will also be able to approach Aon directly, where appropriate, for administration and communications support and projects, without the need for another competitive tender.
“We’re seeing LGPS funds come under pressure from legislative and other changes, including those related to recruitment and retention,” said Craig Payne, senior public sector consultant wealth solutions at Aon.
“We are continuing to support a number of LGPS funds in making better decisions and with help across all sorts of areas of administration and communication as they navigate new volatility.”
This includes backlog clearance and pensioner reconciliation projects through to McCloud implementation and pensions saving statement and annual benefit statement calculations and production.
The Pension Regulator’s new code of practice will set expectations for communications that must be accurate, clear, concise, relevant and in plain English, in order to make them more accessible to all scheme members. The framework will provide support for this.
“We’ve already seen a number of funds benefit from our insights and tailored approaches for improving their connected communications with members and employers,” added Payne.